• Customer Satisfaction: How satisfied are my current customers? What can I do to improve their experience/satisfaction?

  • White Space Exploration: How can I improve my offerings, positioning, or marketing messaging to attract new customers?

  • Marketing Messaging Refinement: What marketing messaging would be most compelling while avoiding sounding generic?

  • Pricing Optimization: What’s the right price range for my product/service? How do I balance maximizing demand without diminishing perceived value?

  • Target Market Identification / Refinement: Who is my target market, beyond demographics? What beliefs, attitudes, and behaviors do my target market hold and how do I use this information to make smarter decisions?

  • Lost User / Acquisition Exploration: I’ve got a “leaky bucket” of lost customers: what’s causing this, how do I plug the leak, and how do I get the bucket filled up again?

  • New Concept Development: I’ve got some ideas for new products/offerings but need help refining and narrowing, and prioritizing the ideas that will have the most impact

  • Market, Industry, & Competitive Landscape: What new things should I be doing based on what’s happening in the market/industry?

  • Brand Equity: What percent of my target customers are aware of my brand/service? How strong is my brand equity compared to competitors?

I get you the tea on your business using methods and insights that the Fortune 500 companies use to stay sharp.

Portfolio & Case Studies

Coming soon!

Here I’ll share some fun examples of business problems I’ve solved for the big-name brands I’ve worked with in the past, to help bring my impact to life.